Frequently Asked Questions
Everything you need to know about shopping with Bench
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.
What is the Bench return policy?
You can return any unworn and unwashed items with original tags attached within 30 days of purchase for a full refund or exchange.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart to ensure the perfect fit for our signature urban styles.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
Are Bench products sustainably made?
We are committed to reducing our environmental impact by incorporating organic cotton and recycled polyester into many of our core collections.